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#Busboy responsibilities full#

As mentioned above, mention it during the interview process.Here are some key times to communicate what you expect from your staff: However, communicating server responsibilities doesn’t end once the contract is signed! However, you still want to communicate these expectations early in the interview process. When hiring front of house staff – from servers to hosts – it’s important to be upfront with responsibilities.įor the most part, the basic server responsibilities stay the same from restaurant to restaurant (no matter where you work, silverware has to be polished and/or rolled!). There are a lot more tasks involved in this role, which ultimately help your operations run smoothly – both in the front and back of house. Server responsibilities don’t start and end with the customer. You need to know who your staff are before asking them what to do.įind Out More When to Share Server Responsibilities Knowing the differentiators between these jobs are important for a smooth staffing experience, but even more important when determining responsibilities for each person. Bartenders and barbacks can end up taking food orders at the bar, along with the drinks. Their job can often overlap with a server, especially if your restaurant has a bar that people sit at. Bartenders: Your bartenders and barbacks keep the drinks flowing – both alcoholic and not.They check up on customers throughout the meal, have to act to fix any issues, and ultimately are the key to delivering a good guest experience.

They take food and beverage orders from guests and deliver them to the kitchen or bar staff.

Servers: Servers are responsible for – pardon the pun – serving up the guest experience.

Oftentimes, restaurants will have less experienced staff start as a host before moving onto serving. They handle phone calls and customer inquiries at the front desk, and can jump in where necessary. They greet guests as they come in and bring them to their seats or put them on a waiting list if the restaurant is at capacity.

Host: The host is typically the first face diners see when they enter the restaurant.

Here are descriptions of these critical front-of-house roles: The main jobs you’ll want are your host, servers, and bartenders. So, who do you want to hire for your front of house? Naturally, you need to have a front of house before you’re giving out your list of responsibilities.

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#Busboy responsibilities full#

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